Effective date: 4th July 2025

Yorkshire SEND Consultancy Ltd
Company number: TBC
Registered in England and Wales
Website: https://yorkshiresend.co.uk
Email: contact@yorkshiresend.co.uk

Yorkshire SEND Consultancy Ltd ("we", "our", or "us") provides independent special educational needs and disability (SEND) consultancy services to parents, schools, and education professionals across Yorkshire and other areas of the UK.

We are committed to protecting your privacy and handling your data transparently and securely.

We may collect and process the following personal data:

• Name, email address, phone number
• Child’s name (where relevant), school, year group, SEND needs
• Billing and invoicing details
• Records of contact (email, forms, phone call summaries)

We only collect information necessary to provide you with our consultancy services.

We use your data to:

• Communicate with you
• Deliver our services effectively
• Maintain client records
• Invoice and manage payment
• Meet legal and regulatory obligations

We will never sell or rent your data to third parties. Fact. 

We process your data under one or more of the following bases:

• Your consent
• Contractual obligation (e.g., delivering consultancy services)
• Legal obligation (e.g., accounting or safeguarding)
• Legitimate interests (e.g., business operations and communication)

We only share your data when necessary, such as:

• With schools or local authorities involved in your case (with your consent)
• With our professional advisers (e.g., accountant)
• With lawful authorities when required by law

All third parties are required to respect your privacy and comply with data protection laws. 

Your data is stored securely on password-protected systems and cloud services (e.g., encrypted email, cloud document storage). We take appropriate measures to prevent unauthorised access or loss.

We retain your data only as long as necessary, usually for 6 years after the end of our service, unless required longer by law.

Under the UK GDPR, you have the right to:

• Access your data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at: contact@yorkshiresend.co.uk

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We may update this policy occasionally. Updates will be posted on this page and are effective immediately upon posting.

If you have any questions about this policy or how we handle your data, contact us at:
📧 contact@yorkshiresend.co.uk
📞 0113 320 3031